these guys charged me 110.2 bucks for stopping a cheque... as if it was some super stealth CIA operation. Its 4 times what ICICI charges, I don`t think its justified in any sense.Its not about the 100 bucks, its about principle, one has to stand up against these corporates before they cheat others.
I think I will have to move my account to ICICI.
I totally agree - Kotak bank sucks big time and my advice to anyone is to avoid them. They have absolutely zero service for NRI. If you call them then the telephone banker will ask you to sent a mail to nriservices@kotak.com. These mails are not responded at all. To begin with I wanted to open a NRE PINS A/c (for investments). They opened a normal NRE account and ended up asking me to sent new set of applications. Worse yet they will come back to you if they need something. They will sit on it until we ask about the status. I hated it when they repeated the same thing three times and I finally wrote to a bunch of senior officers including the CEO with a subject “Fine example of Kotak bank’s incompetence”. Within three days my account was opened without submitting any more forms.
ReplyDeleteI should have backed off when I saw this – Now once I have everything setup, the Kotak Bank charges me Rs 111 for every securities transaction I am making. This is above the commission charged by their sister company Kotak Securities. I do not know what to do, but I am looking at transferring this account to some other bank.